I have recently started using Tony Illing for onsite auctions; he has a unique ability to make people feel comfortable and is an excellent negotiator. At an auction he did for me recently there was only one registered bidder who turned up just before the auction and they had not inspected prior. Tony was very professional and his skills in extracting bids out of only one registered bidder were extremely good. His work with the seller was also excellent - the owners didn't feel under pressure although Tony did have to point out the cold hard facts but it was done in a manner that was well received. The property didn't sell at auction but a great result came about 5 days later and everyone was happy.